What ear care services do you provide?
We specialize in mobile microsuction ear wax removal, ear infection assessment, safe foreign body extraction, and dedicated pediatric ear cleaning for children (Ages 3+) across London.
Are you available 24/7?
Yes. We provide standard clinical visits throughout the day and operate a specialized emergency mobile clinic service between 7:00pm and 7:00am daily.
Which areas of London do you cover?
We cover the entire Greater London area, including North, East, West, North West, South East, and South West London, as well as the Home Counties.
Do I need a GP referral?
No referral is necessary. You can book an appointment directly with our certified specialists via our website or by calling our clinical team.
Is your service strictly mobile?
Yes, we are a dedicated mobile service. We bring hospital-grade microsuction equipment and high-resolution microscopy directly to your home or office for maximum convenience.
How does microsuction ear wax removal work?
Microsuction uses a gentle suction device and high-resolution microscopy to safely remove wax without water. It is the cleanest and safest method currently available.
How long does a typical appointment take?
A comprehensive clinical session typically takes between 20 to 30 minutes, ensuring all wax is removed and your ears are thoroughly examined.
Do I need to use ear drops before my appointment?
While 2-3 days of olive oil drops can help soften the wax, our clinicians carry specialized softening tools and can often complete the procedure without prior preparation.
Will ear microsuction be painful?
No, microsuction is completely painless. You may hear a suction sound or feel a slight tickle, but most patients find it very comfortable compared to old-fashioned syringing.
Can you treat ear infections during the visit?
Yes. Our certified specialists can assess infections on-site and provide targeted advice, including cleaning the infected area and advising on appropriate care.
What safety standards do you follow?
While we are not CQC regulated as of yet, we adhere to the highest clinical safety standards. Our certified specialists use hospital-grade sterile equipment and follow strict protocols for patient care and hygiene.
Are your clinicians certified specialists?
Yes, all our clinicians are certified clinical specialists with extensive experience in microsuction and ear care, trained to professional NHS and private clinical standards.
Is microsuction safe for children?
Absolutely. We have a dedicated pediatric service and our clinicians are experts in gentle microsuction for children aged 3 and above.
What are your sterilization protocols?
We use single-use, sterile clinical instruments for every patient. Our specialists follow strict hospital-grade hygiene protocols to ensure absolute patient safety.
What if I have a perforated eardrum?
Microsuction is the only safe method for wax removal if you have a perforated eardrum, as it does not involve the use of water or pressure.
How much does ear wax removal cost?
Our pricing is transparent and includes the home visit. Please check our booking page for the current flat-rate fee for standard clinical sessions.
Is there an additional fee for emergencies?
Yes, emergency mobile appointments between 7:00pm and 7:00am incur an additional surcharge of £120 on top of the standard treatment cost.
Are there travel charges for my area?
Travel within our core London zones is included. Some areas may incur a £50 travel fee, while locations outside London have travel charges starting from £50.
How do I book an appointment?
You can book instantly via our secure online system by clicking 'Book Now', or call our clinical team directly for emergency or same-day visits.
How quickly can you visit?
We often provide same-day appointments. For emergencies, our mobile team aims to reach you as quickly as possible, usually within a few hours.
